We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I can't access my account with my old or new passwords. I was able to see e-mail on my computer but not my smartphone, but now I can't get into it at all.

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od user01229325

signefan
signefan
more options

Couldn't access e-mail on my android--says my account and password don't exist. My account name is sharon_trent@comcast.net, although it gave "signefan" but neither one worked. I changed to a master password, and now I can't get e-mail on my phone or my computer.

Couldn't access e-mail on my android--says my account and password don't exist. My account name is sharon_trent@comcast.net, although it gave "signefan" but neither one worked. I changed to a master password, and now I can't get e-mail on my phone or my computer.

Svi odgovori (1)

user01229325
user01229325
more options

Sounds like you need to sort out your password issues with Comcast. Thunderbird does not run on phones and would not have anything to do with that.

Go to the Comcast webmail page and test your login there. If it does not work there fix that first.