Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Can't get my sync data back after reseting password

  • 2 odgovora
  • 6 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od cor-el

more options

Greetings, I have reinstalled os on my laptop and was trying to sync all my bookmarks etc again. Every last time I did that, there was no problem. However, this time, it wouldn't accept my password for some reason. It kept showing me "incorrect password" although the password was right. I had to reset my pass and after that I don't seem to be having my synced data back. How do I fix this and get everything I need again? Thanks in advance.

Greetings, I have reinstalled os on my laptop and was trying to sync all my bookmarks etc again. Every last time I did that, there was no problem. However, this time, it wouldn't accept my password for some reason. It kept showing me "incorrect password" although the password was right. I had to reset my pass and after that I don't seem to be having my synced data back. How do I fix this and get everything I need again? Thanks in advance.

Izabrano rješenje

The Sync service uses a sync key to encrypt data locally before uploading This Sync key is generated internally from the password of your Firefox account, so you do not need to worry about it. Without the correct password it isn't possible to decrypt the data stored on the Sync server because the correct Sync key can't be generated. This Sync key changes when you change the password of the Firefox account and you lose all data stored on the Sync server when you change the password of the Sync account.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (2)

more options

Resetting the Sync password clears the Sync data from the Sync server.

more options

Odabrano rješenje

The Sync service uses a sync key to encrypt data locally before uploading This Sync key is generated internally from the password of your Firefox account, so you do not need to worry about it. Without the correct password it isn't possible to decrypt the data stored on the Sync server because the correct Sync key can't be generated. This Sync key changes when you change the password of the Firefox account and you lose all data stored on the Sync server when you change the password of the Sync account.