verizon acquired aol can no longer get or send email thru thunderbird contact me via phone xxx-xxx-xxxx
have successfully switched to aol from Verizon (Verizon tech did it by me allowing them to control my computer) have not been able to get email to Thunderbird account (verizon couldn't do it neither could tech from aol) so I need your help so I can get my email, as well as, send email
edited phone# from spambots and public as no users here does phone support.
Izmjenjeno od James
Izabrano rješenje
I would hope by now that you have solved the problem, but if not, this may be of some help. The key you need to understand is that it can be done.
I have been able to receive and send eMail to/from Thunderbird using my old Verizon eMail address after they transitioned me to AOL. I have other problems that are posted elsewhere, but they're not relevant to your problem. Make sure that the Email Address entered as "Email Address" is a Verizon.net eMail address. For example, YourName@Verizon.net. An alias may not work!
Also make sure there is consistency between the eMail address you provide, message identities, and outgoing server (SMTP) description. The outgoing server descriptions can be edited by selecting "Outgoing Server" and then adding or editing as needed. Each eMail account can have a unique outgoing server, by selecting an account, and then specifying its outgoing server by selecting the appropriate option from the "Outgoing Server (SMTP) " list.
Good luck.
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Is there an account set up at all? If so, with which email provider - Verizon or AOL?
Odabrano rješenje
I would hope by now that you have solved the problem, but if not, this may be of some help. The key you need to understand is that it can be done.
I have been able to receive and send eMail to/from Thunderbird using my old Verizon eMail address after they transitioned me to AOL. I have other problems that are posted elsewhere, but they're not relevant to your problem. Make sure that the Email Address entered as "Email Address" is a Verizon.net eMail address. For example, YourName@Verizon.net. An alias may not work!
Also make sure there is consistency between the eMail address you provide, message identities, and outgoing server (SMTP) description. The outgoing server descriptions can be edited by selecting "Outgoing Server" and then adding or editing as needed. Each eMail account can have a unique outgoing server, by selecting an account, and then specifying its outgoing server by selecting the appropriate option from the "Outgoing Server (SMTP) " list.
Good luck.
am getting current email thanks