Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Problems with Virgin Media

  • 2 odgovora
  • 1 ima ovaj problem
  • 16 prikaza
  • Posljednji odgovor od SoulStew

more options

Since last weekend, 2nd April I haven't been able to send emails from my own domain named email accounts via Virgin Media in Thunderbird. Has anyone else experienced this at all?

Is this down to Virgin or had there been a Thunderbird update?

I have set these email accounts up in Window's mail and they work fine through there, its just Thunderbird that not working.

Receiving emails is working fine...

Since last weekend, 2nd April I haven't been able to send emails from my own domain named email accounts via Virgin Media in Thunderbird. Has anyone else experienced this at all? Is this down to Virgin or had there been a Thunderbird update? I have set these email accounts up in Window's mail and they work fine through there, its just Thunderbird that not working. Receiving emails is working fine...

Svi odgovori (2)

more options

There's a relevant thread here: http://community.virginmedia.com/t5/Email-Cloud-and-webspace/Cant-send-outgoing-emails-on-SMTP/m-p/3080985/highlight/true#M120518 You'll see there's a recent post there from someone who contacted Virgin Media and was told they are having problems with customers trying to log in using email clients -- he uses Mac Mail but the problem probably affects Thunderbird too. I suggest you keep an eye on that forum, or contact Virgin Media direct.

more options

Thanks for that..

Spent time talking to Virgin this morning, and they admit there's a problem with some of their servers and it's a waiting game.

May have to use Window's Mail until there's fix.