Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Cannot uninstall Thunderbird 38.5.1 or 38.7.2 in Windows 10

  • 1 odgovor
  • 1 ima ovaj problem
  • 16 prikaza
  • Posljednji odgovor od Matt

Hank
Hank
more options

When I start Thunderbird v 38.7.2, I get the message "Couldn't load XPCOM." Then I try to uninstall Thunderbird and notice that both v 38.5.1 and v 38.7.2 are on the app list. I tried to uninstall them and both failed. Then I tried to install the latest version, 45 and a message appears that I must reboot to let an older version of Thunderbird uninstall before installing the latest version. This error does not go away no matter how many times that i REBOOT. This is using Windows 10 OS.

When I start Thunderbird v 38.7.2, I get the message "Couldn't load XPCOM." Then I try to uninstall Thunderbird and notice that both v 38.5.1 and v 38.7.2 are on the app list. I tried to uninstall them and both failed. Then I tried to install the latest version, 45 and a message appears that I must reboot to let an older version of Thunderbird uninstall before installing the latest version. This error does not go away no matter how many times that i REBOOT. This is using Windows 10 OS.

Svi odgovori (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

The windows 10 installer is stuck in a loop, I suggest you ask Microsoft how to fix it.