Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

unresponsive script mail-msktbird_3.js - TB hangs (McAfee addon installed)

  • 2 odgovora
  • 18 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od Wayne Mery

more options

When starting Thunderbird (45.2.0) under Windows 8.1, after a few seconds TBird hangs with the message:

Warning: Unresponsive script: A script on the page may be busy, or it may have stopped responding..... Script: chrome://msktbird/content/mail-msktbird_3.js:566

After several minutes it frees up for a while and then fails again.


Obviously "chrome" is a misnomer, and if I look for a near match on the PC, I find: C:\Program Files\McAfee\MSK\chrome\msktbird_3.jar - 9th June 2015, size 20,221

It's the only file in there, so perhaps McAfee has mis-attributed it.

Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

When starting Thunderbird (45.2.0) under Windows 8.1, after a few seconds TBird hangs with the message: Warning: Unresponsive script: A script on the page may be busy, or it may have stopped responding..... Script: chrome://msktbird/content/mail-msktbird_3.js:566 After several minutes it frees up for a while and then fails again. Obviously "chrome" is a misnomer, and if I look for a near match on the PC, I find: C:\Program Files\McAfee\MSK\chrome\msktbird_3.jar - 9th June 2015, size 20,221 It's the only file in there, so perhaps McAfee has mis-attributed it. Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

Izmjenjeno od Wayne Mery

Izabrano rješenje

barringd,

Hey, did you situation improve??

We cannot tell unless you tell us.

Thanks Wayne

Pročitaj ovaj odgovor u kontekstu 👍 2

Svi odgovori (2)

more options

barringd said

Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

Someone there is probably playing dumb.

Does disabling McAfee at tools | addons | extensions help? (please tell us)

more options

Odabrano rješenje

barringd,

Hey, did you situation improve??

We cannot tell unless you tell us.

Thanks Wayne