Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

My profile cannot be loaded.

  • 1 odgovor
  • 2 imaju ovaj problem
  • 2 prikaza
  • Posljednji odgovor od Shadow110

Anryd
Anryd
more options

I tried all tips from Mozilla support but it doesn't help. My profile is deleted as I reinstalled Windows and I cannot open profile manager to create a new one, as Firefox won't run at all. Profile Manager is not accessible through windows serach. Checked in Task Manager - Firefox is closed. Tried deleting and reinstalling Firefox, the problem still exists. What should I do?

I tried all tips from Mozilla support but it doesn't help. My profile is deleted as I reinstalled Windows and I cannot open profile manager to create a new one, as Firefox won't run at all. Profile Manager is not accessible through windows serach. Checked in Task Manager - Firefox is closed. Tried deleting and reinstalling Firefox, the problem still exists. What should I do?

Svi odgovori (1)

Shadow110
Shadow110
more options

Know how ya feel. I have not had a profile manager install since before it was Firefox. Give this a try: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.