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I tried reinstalling thunderbird after a pc crash but it does not connect to my server

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brunton
brunton
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I am not very computer literate. After the pc crash, a friend got me up and running and reinstalled windows 7 (I had been using windows 10, but prefer 7). Thunderbird was not working. So, I deleted Thunderbird and tried to reinstall it. But when I try to get my messages I get a message saying that "Thunderbird failed to connect to server". Should I try deleting the program and reinstalling it again?

I am not very computer literate. After the pc crash, a friend got me up and running and reinstalled windows 7 (I had been using windows 10, but prefer 7). Thunderbird was not working. So, I deleted Thunderbird and tried to reinstall it. But when I try to get my messages I get a message saying that "Thunderbird failed to connect to server". Should I try deleting the program and reinstalling it again?

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Matt
Matt
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You might want to check your anti virus firewall is not blocking Thunderbird reaching out to the internet.