Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

How to make a clean install of thunderbird and get rid of old data

  • 3 odgovora
  • 2 imaju ovaj problem
  • 118 prikaza
  • Posljednji odgovor od Bernie2Tech

more options

Hi, I tried to migrate thunderbird from my old laptop to my new laptop to my new; copy and paste the profile folder but there it went wrong for some reason. No problem, I can start with a fresh new install I thought, but that doesn't work out.

I get this pop up when starting Thunderbird saying "Profile is Missing" Your Thunderbird profile can not be loaded. It isn't there or not accessible. (hope this poor translation is sufficient..)

Only thing I want now is to have a fresh install, but using the Windows 10 way of removing software doesn't work. every time I do a fresh install, I get the same message when starting up.

What files do I have to manually delete to make a new installation possible?

Hope to hear from you, many thanks in advance!

Stefan

Hi, I tried to migrate thunderbird from my old laptop to my new laptop to my new; copy and paste the profile folder but there it went wrong for some reason. No problem, I can start with a fresh new install I thought, but that doesn't work out. I get this pop up when starting Thunderbird saying "Profile is Missing" Your Thunderbird profile can not be loaded. It isn't there or not accessible. (hope this poor translation is sufficient..) Only thing I want now is to have a fresh install, but using the Windows 10 way of removing software doesn't work. every time I do a fresh install, I get the same message when starting up. What files do I have to manually delete to make a new installation possible? Hope to hear from you, many thanks in advance! Stefan

Izabrano rješenje

Delete, move or rename Users\<user account>\AppData\Roaming\Thunderbird

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (3)

more options

Odabrano rješenje

Delete, move or rename Users\<user account>\AppData\Roaming\Thunderbird

more options

Thank you Zenos, it worked! Best regards, Stefan

more options

can't find users\ etc\roaming file in windows 10 new os for me

Izmjenjeno od Bernie2Tech