Thunderbird 60.2.1 in Windows 7 crashes @ CWaveQueue::AddToTail. Refuses to play some wav files as new mail sound alerts?
Thunderbird crashes and refuses to play some wav files as new mail alerts.
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The audio file attached to the bug report, Hawaii 50 2010.wav, is 16-bit, 2-channel, 44.1kHz, a standard stereo wav, but it must be the size (5.06MB) that crashes TB on my setup when it is selected as a notification sound. When the wav is compressed to an mp3 file, and then the mp3 is converted to a wav file with a RIFF-WAV header, resulting in Hawaii 50 2010.wav 443KB, it works fine in TB. This is a standard method for using much-smaller mp3 files in applications that require wav files.
One (Windows) tool for doing this is CDex; the ad-free, portable version 1.77 is available here.
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The problem is that TB 60.2.1 will not accept large WAV files over 2 mb for New Mail Sounds. The fix involves downloading and installing Freemake Audio Converter. Convert the large WAV file to MP3 and add to windows/media (W7). Select WAV at the bottom. Select Preset, Mobil Quality, 8 bit, and convert. Copy and place file in windows/media. You can now select it in TB and it works!
File Blender is also a solution to convert files for free