Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I don't have access to my primary email, but I do have a secondary, is there a way to access my account?

  • 1 odgovor
  • 3 imaju ovaj problem
  • 28 prikaza
  • Posljednji odgovor od cor-el

dahwich
dahwich
more options

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

Svi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I think that you should have made the secondary email your primary email when you still had access to the primary email address.

I assume that you now get a warning that you need to use the primary email to make the change from secondary to primary and can't use the secondary email address ?

If you aren't able to use the secondary email address to get access to the account then you will have to create a new Firefox Account with a third email address.