Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Updated to 78.0.1 (64-bit)

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od FredMcD

more options

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page.

I've tried other browsers and these work.

I've cleared my cache and history and reset my connection and still the same, won't load a page.

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page. I've tried other browsers and these work. I've cleared my cache and history and reset my connection and still the same, won't load a page.

Izabrano rješenje

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (1)

more options

Odabrano rješenje

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}