Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Search engines have disappeared and cannot search in browser

  • 2 odgovora
  • 1 ima ovaj problem
  • 4 prikaza
  • Posljednji odgovor od FredMcD

Rex Critchlow
Rex Critchlow
more options

I had to turn off my anti-virus app for a few minutes. When I turned it back on I had apparently been hit by at least one virus.

One of these viruses attacked my Firefox search settings. All of my search engines in Options->Search have disappeared and I cannot reinstall them. I have attached a screenshot for your enjoyment.

AVG did find several viruses and says they were eliminated. It also installed AVG SafeSearch. However, when trying to search using that engine, nothing happens...like I click search and there is no response at all.

It also appears that it has affected my ability to use Firefox Support in Firefox as I tried to submit this question and it crashed Firefox....not I have to use...<cough><Gag>Chrome.

Suggestions? Thanks in advance.

I had to turn off my anti-virus app for a few minutes. When I turned it back on I had apparently been hit by at least one virus. One of these viruses attacked my Firefox search settings. All of my search engines in Options->Search have disappeared and I cannot reinstall them. I have attached a screenshot for your enjoyment. AVG did find several viruses and says they were eliminated. It also installed AVG SafeSearch. However, when trying to search using that engine, nothing happens...like I click search and there is no response at all. It also appears that it has affected my ability to use Firefox Support in Firefox as I tried to submit this question and it crashed Firefox....not I have to use...<cough><Gag>Chrome. Suggestions? Thanks in advance.
Priložene slike ekrana

Svi odgovori (2)

Rex Critchlow
Rex Critchlow Vlasnik pitanja
more options

Cancel all that...I used the Refresh Firefox option and everything is back to the default. Now to re-customize...again.

FredMcD
FredMcD
more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible