We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Firefox closes automatically after downloading a file from Yahoo business mail

  • 3 odgovora
  • 1 ima ovaj problem
  • 5 prikaza
  • Posljednji odgovor od eladopoulos

eladopoulos
eladopoulos
more options

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox (for example with Chrome is everything O.K.).

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox (for example with Chrome is everything O.K.).

Svi odgovori (3)

eladopoulos
eladopoulos Vlasnik pitanja
more options

I checked this issue more precisely. The results are the following: Randomly when downloading a file from my yahoo business mail then closes automatically the tab of yahoo website (So if I have only one tab with the yahoo business mail open then closes the whole Firefox. On the other hand, if I have two or more tabs open then closes only the tab of yahoo business mail). I disabled my add ons of Firefox and turned off my antivirus, but nothing happened and the tab with yahoo business mail still closes automatically. Therefore is it an issue with the yahoo software in business mail, or an issue of Firefox ? For example Chrome doesn't have such issue.

Naheed
Naheed
more options

Hello, Please check that you are using the updated version of the Firefox browser. Moreover, also try disabling add ons and firewall protection. Please let me know if it works or not.

eladopoulos
eladopoulos Vlasnik pitanja
more options

I am using 88.0.1 (64 bit) for Windows 10 (with all the last updates). So this is the last version of Firefox. Also, I already disabled all my add ons (which are very few) and turned off my antivirus protection. The problem still persists.