Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Unable to save email PDF documents on my PC

  • 2 odgovora
  • 1 ima ovaj problem
  • 19 prikaza
  • Posljednji odgovor od chattome

chattome
chattome
more options

Since installing the latest Thunderbird mail release, there is no option to save email PDF attachments. When I click on 'Save As', the two options 'File' and 'Template' are greyed out. With all previous versions of Thunderbird, a pop up was displayed showing the default where a PDF would be saved - I think this was Document Cloud. BUT the pop up allowed me to search for and select the folder and sub folder on my PC where I wanted to save the document - and this met my needs perfectly.

This issue relates not only to new emails with PDF attachments, but all PDF files attached to 'old' emails sent before I installed the latest version of Thunderbird.

The Operating System of my PC is Windows 8.1. I have Adobe Acrobat Reader DC version 21.007.20099 installed.

Now I have to open the appropriate email account in Outlook each time I receive an email with PDF attachment I want to save, which is time consuming and frustrating!

Since installing the latest Thunderbird mail release, there is no option to save email PDF attachments. When I click on 'Save As', the two options 'File' and 'Template' are greyed out. With all previous versions of Thunderbird, a pop up was displayed showing the default where a PDF would be saved - I think this was Document Cloud. BUT the pop up allowed me to search for and select the folder and sub folder on my PC where I wanted to save the document - and this met my needs perfectly. This issue relates not only to new emails with PDF attachments, but all PDF files attached to 'old' emails sent before I installed the latest version of Thunderbird. The Operating System of my PC is Windows 8.1. I have Adobe Acrobat Reader DC version 21.007.20099 installed. Now I have to open the appropriate email account in Outlook each time I receive an email with PDF attachment I want to save, which is time consuming and frustrating!
Priložene slike ekrana

Izabrano rješenje

Thank you. I didn't do this before and the pop up appeared, but this solves my problem. Thank you.

Pročitaj ovaj odgovor u kontekstu 👍 0

Svi odgovori (2)

Stans
Stans
more options

The Save As option in your screenshot is and has always been for saving messages, not attachments. For attachments, you need to right-click the files in the attachment panel (at the bottom of the message).

chattome
chattome Vlasnik pitanja
more options

Odabrano rješenje

Thank you. I didn't do this before and the pop up appeared, but this solves my problem. Thank you.