Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

can't print to default printer

  • 2 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od JeanneR

JeanneR
JeanneR
more options

This is odd. I can't print to my default printer (HP OfficeJet), or to the same hardware via the wireless network. The print dialog shows nothing but the e-mail's subject as a header, and most every control is unavailable. I CAN choose the old print dialog, but that prints only the same header and nothing else.

I CAN choose any of several PDF "printers" and the page appears just fine and will print from the corresponding PDF program. I can even choose my old HP LaserJet, which is powered down, and the page appears just fine there as well.

I can print to this default printer from any other program. I've just powered down and rebooted cold. No change.

This just started a day or so ago. Any suggestions?

Thanks for any help, Jeanne TBird 91.8.0 (32-bit) Win 8.1

This is odd. I can't print to my default printer (HP OfficeJet), or to the same hardware via the wireless network. The print dialog shows nothing but the e-mail's subject as a header, and most every control is unavailable. I CAN choose the old print dialog, but that prints only the same header and nothing else. I CAN choose any of several PDF "printers" and the page appears just fine and will print from the corresponding PDF program. I can even choose my old HP LaserJet, which is powered down, and the page appears just fine there as well. I can print to this default printer from any other program. I've just powered down and rebooted cold. No change. This just started a day or so ago. Any suggestions? Thanks for any help, Jeanne TBird 91.8.0 (32-bit) Win 8.1

Izabrano rješenje

In Help/More Troubleshooting, at the bottom, there is a 'Clear saved print settings' button. Click that, restart TB, and see if it prints correctly with the default printer.

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Odabrano rješenje

In Help/More Troubleshooting, at the bottom, there is a 'Clear saved print settings' button. Click that, restart TB, and see if it prints correctly with the default printer.

JeanneR
JeanneR Vlasnik pitanja
more options

Thank you so much. That did the trick. I can't imagine how I might have caused this.

In any case, that troubleshooting page is worth knowing about.