Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Screenshot not working with particular Amazon page, OK with others

  • 4 odgovora
  • 1 ima ovaj problem
  • 1 prikaz
  • Posljednji odgovor od cor-el

elboaltins
elboaltins
more options

Weird issue. Trying to screenshot an Amazon page but image does not download. Try copy image and I can paste it into MSPaint.

Screenshot image download works for other Amazon pages and other sites like noaa.gov, and places image in downloads folder as expected. Only Amazon for a specific product: https://www.amazon.com/Phonomenal-Authentic-Vegetarian-Vietnamese-Noodles/dp/B08Z5MK39L

Why just this product?

FF101.0 (64-bit) on win10

Weird issue. Trying to screenshot an Amazon page but image does not download. Try copy image and I can paste it into MSPaint. Screenshot image download works for other Amazon pages and other sites like noaa.gov, and places image in downloads folder as expected. Only Amazon for a specific product: https://www.amazon.com/Phonomenal-Authentic-Vegetarian-Vietnamese-Noodles/dp/B08Z5MK39L Why just this product? FF101.0 (64-bit) on win10

Svi odgovori (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Are you referring to the Firefox screenshot or Windows Snip-it? Firefox screenshot works for me. sees screenshot

Izmjenjeno od jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I don't use it because you have to change the name to use it. Look at that long name it gives the screenshot. I get an error message trying to upload it.  ;-) This is the name in Linux and Windows Snip-it Screenshot_20220604_101336.jpeg

Izmjenjeno od jonzn4SUSE

elboaltins
elboaltins Vlasnik pitanja
more options

As stated I am using FF Screenshot, not snip-it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Anything about this issue in the Web Console or Browser Console ?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window