We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I can't delete my Firefox account

  • 1 odgovor
  • 0 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od vivek95148

vivek95148
vivek95148
more options

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address. Now I can't use my Outlook email address to create a new Firefox account either.

Izabrano rješenje

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (1)

vivek95148
vivek95148 Vlasnik pitanja
more options

Odabrano rješenje

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

Izmjenjeno od vivek95148