Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Mozilla VPN Upgrade Failed

  • 3 odgovora
  • 0 ima ovaj problem
  • 7 prikaza
  • Posljednji odgovor od James

Mark iPhone
Mark iPhone
more options

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services."

Now VPN doesn't launch, because the updater removed the existing version. How do I get past this?

Mark P

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services." Now VPN doesn't launch, because the updater removed the existing version. How do I get past this? Mark P

Svi odgovori (3)

Mark iPhone
Mark iPhone Vlasnik pitanja
more options

Don't know why my avatar label is "Mark iPhone". This is on a Windows 10 laptop.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

James
James
  • Moderator
  • Top 10 Contributor
more options

Mark iPhone said
Don't know why my avatar label is "Mark iPhone".

This is a name you entered in the Display name box for your account here. https://support.mozilla.org/en-US/users/edit

Izmjenjeno od James