Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

I can't log into my Chase accounts

  • 3 odgovora
  • 2 imaju ovaj problem
  • 31 prikaz
  • Posljednji odgovor od jonzn4SUSE

govcar
govcar
more options

Won't let me log into my Chase accounts

Won't let me log into my Chase accounts

Svi odgovori (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search I closed my account sometime ago, but the login still works. see screenshot

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Chase no longer supports your Firefox 78.15.0 version that is the last version for your OS (i.e. you can't update to a more recent version) and in that case you are out of luck.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

cor-el said
It is possible that Chase no longer supports your Firefox 78.15.0 version that is the last version for your OS (i.e. you can't update to a more recent version) and in that case you are out of luck.

Supported browsers 

   Chrome 95.0 and higher
   Firefox 98.0 and higher
   Safari 15.0 and higher
   Edge 95.0 and higher

We don't support: 

   Beta or development browser versions
   3rd party browser extensions

Required operating systems

Windows® operating system: 

   Windows 7 and higher

Macintosh® operating system: 

   High Sierra (version 10.13 and higher)