Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

problems with outgoing server user names

  • 3 odgovora
  • 0 ima ovaj problem
  • 6 prikaza
  • Posljednji odgovor od david

rob.1947
rob.1947
more options

I have 4 outlook.com email accounts that I use on Thunderbird. I have found that smtp-mail.outlook.com works best for me. When I change the user name for email1@outlook.com the username for email2@outlook.com changes to match email1. I was using Thunderbird 102.xx.x everything was working well, when I upgraded to 115.1.0 Thunderbird forgot all of my passwords and this issue with the outgoing server name appeared. Any help to fix this problem will be appreciated. Thanks, Rob

I have 4 outlook.com email accounts that I use on Thunderbird. I have found that smtp-mail.outlook.com works best for me. When I change the user name for email1@outlook.com the username for email2@outlook.com changes to match email1. I was using Thunderbird 102.xx.x everything was working well, when I upgraded to 115.1.0 Thunderbird forgot all of my passwords and this issue with the outgoing server name appeared. Any help to fix this problem will be appreciated. Thanks, Rob

Svi odgovori (3)

david
david
  • Top 10 Contributor
more options

That problem usually happens when the SMTP server for account 2 is the same one as for account 1. My first suggestion is to - review each SMTP server name description to ensure each has a different name - then, go through each account pane to verify that each uses its own SMTP server.

rob.1947
rob.1947 Vlasnik pitanja
more options

I have 3 servers listed as "Outlook.com (Microsoft) - smtp-mail.outlook.com". Are they actually different servers even though their names Identical? I have 4 outlook addresses, 3 of them are using the 3 Outlook.com (Microsoft) - smtp-mail.outlook.com servers the 4th is using smpt.office365.com, they seem to be working correctly now. Time will tell.

Thank you for your assistance. If it is still working tomorrow I will mark it as solved.

david
david
  • Top 10 Contributor
more options

Yes, they're the same server, but we often see people using the same email id in multiple SMTP servers.