Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Missing files

  • 2 odgovora
  • 0 ima ovaj problem
  • Posljednji odgovor od croemke

more options

Messages more than 30 days old have disappeared from my junk folder. I have not selected this option in settings. Where did they go? I usually get 5 to 10 junk messages a day but haven't seen any for 2 days. Where are they going?

Also, I have not sent any messages to the trash folder. My trash folder is indicating that there are an increasing number of unread messages in the folder. When I open the folder, there are no messages. Where are the messages going and how can I retrieve them.

Messages more than 30 days old have disappeared from my junk folder. I have not selected this option in settings. Where did they go? I usually get 5 to 10 junk messages a day but haven't seen any for 2 days. Where are they going? Also, I have not sent any messages to the trash folder. My trash folder is indicating that there are an increasing number of unread messages in the folder. When I open the folder, there are no messages. Where are the messages going and how can I retrieve them.

Svi odgovori (2)

more options

Are you using IMAP? What is the retention period of junk with your chosen mail provider. Most of mine the provider deletes junk/spam after 14 days. But there is some variability provider to provider.

Korisno?

more options

Yes, I'm using IMAP. I have 2 other devices sync'd to my PC. I only manage messages on the PC, never on the mobile devices. The retention time has never been an issue in the past. I would always manually delete messages in the junk folder, usually every 45 to 60 days.

Korisno?

Postavi pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.