Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Missing Bookmarks

  • 1 odgovor
  • 0 ima ovaj problem
  • 5 prikaza
  • Posljednji odgovor od cor-el

more options

When I try to restore my bookmarks I get a message "Unable to process the backup file"

When I try to restore my bookmarks I get a message "Unable to process the backup file"

Svi odgovori (1)

more options

If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button in "Help -> More Troubleshooting Information" (about:support)

If errors are reported with "Verify Integrity", close and restart Firefox or reboot the computer and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button in "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Korisno?

Postavi pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.