Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

on new MBP, wont download pdfs from secure sites, like banks. "unknown error" reported. Using Acrobat.

  • 2 odgovora
  • 10 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od jdf

jdf
jdf
more options

Recently started using a Macbook Pro, formerly ran Firefox on a PC. Installed Acrobat and it works fine, and will download pdfs from internet fine, UNLESS it is from certain sites, that as near as I can tell have in common that I needed a password to get in (eg, Bank, insurance company). At this sites I can't download a pdf file, and am told that an "unknown error" occurred and I should try saving directly link to the disk. But this doesn't work either, it just wants to save a .cgi file, not the pdf. Any suggestions greatly appreciated.

Recently started using a Macbook Pro, formerly ran Firefox on a PC. Installed Acrobat and it works fine, and will download pdfs from internet fine, UNLESS it is from certain sites, that as near as I can tell have in common that I needed a password to get in (eg, Bank, insurance company). At this sites I can't download a pdf file, and am told that an "unknown error" occurred and I should try saving directly link to the disk. But this doesn't work either, it just wants to save a .cgi file, not the pdf. Any suggestions greatly appreciated.

Svi odgovori (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Did you try to save that cgi file and give it a .pdf file extension?

jdf
jdf Vlasnik pitanja
more options

thanks, I later tried that and that's it. would be nice if it did this automatically, though i'm not sure if this is a mac thing or a firefox thing.