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a site that i don't want keeps popping up. how do I block it?

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I'm trying to play an mmo, when a site called jump keeps popping up and taking me out of my game? how do I block this site? I cleared my cookies, but it's still happening. I've also shut down and restarted.

I'm trying to play an mmo, when a site called jump keeps popping up and taking me out of my game? how do I block this site? I cleared my cookies, but it's still happening. I've also shut down and restarted.

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-> Start Firefox in Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes)

Don't make any changes on the Safe mode start window.

   https://support.mozilla.com/kb/Safe+Mode 

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> Search for faulty extensions

   https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes 

-> Also check for "Corrupt extension files"

   http://kb.mozillazine.org/Unable_to_install_themes_or_extensions 

Check and tell if its working.

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