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FF 15 not recognizing installed security certificate

  • 8 odgovora
  • 5 ima ovaj problem
  • 11 prikaza
  • Posljednji odgovor od Teepot

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When I try to login to this site using FF, I get a "Revocation information invalid for this security certificate.". The same site and security certificate works fine in IE 8.

When I try to login to this site using FF, I get a "Revocation information invalid for this security certificate.". The same site and security certificate works fine in IE 8.

Svi odgovori (8)

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The reason it works fine in IE8 is because it uses a different security checking method than FF. Which site are you talking about?

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The security certificate is from Comodo and has been working fine for years until I upgraded to FF15.

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The site is posted in More System Details...

https://mychart.tvc.org/mychart/default.asp

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Try to remove the currently stored AddTrust AB -> COMODO SSL CA intermediate certificate in thee Certificate Manager.

  • Tools > Options > Advanced : Encryption: Certificates - View Certificates
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That didn't help. I still get the warning about missing revocation information.

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the-edmeister I'm not sure what you meant. What "...More System Details..." ?

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How do your settings compare with this screen shot:

https://support.mozilla.org/media/uploads/gallery/images/2012-09-14-13-14-17-751596.png

On the left is from

orange Firefox button or classic Tools menu > Options > Advanced > Encryption

On the right is the site's certificate, displayed by clicking the padlock icon next to the URL > More information > View Certificate > Details tab


The "More system details" is a link next to your original post.

Izmjenjeno od jscher2000 - Support Volunteer

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jscher2000:

Mine looks just like the image you posted. I ran validation on it before I posted here. I've also deleted and reinstalled the security certificate. While writing this post, I realized that I haven't tried it with all my add-ons disabled. I'll do that and post the results.