Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Windows 7 restarts in a guest profile after updating to Firefox 15.0.1

  • 1 odgovor
  • 2 imaju ovaj problem
  • 1 prikaz
  • Posljednji odgovor od User6u65t

mike7777
mike7777
more options

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

Svi odgovori (1)

User6u65t
User6u65t
more options

I had the same problem. Went through a lot to try and get my profile back. Now it just happened again when updating 15.0.1 to 16.0.1.