Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

why did I lose history, bookmarks and saved tabs

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 prikaza
  • Posljednji odgovor od Andrew

jeanjaz
jeanjaz
more options

In the last couple weeks, I and my mom have lost ALL our history and saved mini-tabs when we didn't/don't have it set to clear history. What would make it lose ALL our profile information? I don't know if it coincides with a FF update because it does those automatically - but it shouldn't lose my pinned tabs with an update OR a cleared history. So what happened and how can I get my hard to find websites back; how do I keep this from happening again?

In the last couple weeks, I and my mom have lost ALL our history and saved mini-tabs when we didn't/don't have it set to clear history. What would make it lose ALL our profile information? I don't know if it coincides with a FF update because it does those automatically - but it shouldn't lose my pinned tabs with an update OR a cleared history. So what happened and how can I get my hard to find websites back; how do I keep this from happening again?

Svi odgovori (1)

Andrew
Andrew
  • Moderator
more options

You may have a virus, somebody may have used your computer and altered things on Firefox or it could be an add-on/ plug-in you have that may be doing it.

Lets troubleshoot: Check for viruses by using http://www.malwarebytes.org/

Check for issues using safe mode - Diagnose Firefox issues using Troubleshoot Mode