Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Twice I sent and e-mail that did not appear in the sent inbox one arrived, one did not, can you find the lost one for me?

  • 1 odgovor
  • 1 ima ovaj problem
  • 8 prikaza
  • Posljednji odgovor od Madasan

more options

Nov 15, 2012 i sent an e-mail to Nancy.Ottawa@investorsgroup.com with two attachments. The e-mail did not arrive and I did not have a copy in my Sent box. I did contact Nancy on Nov 16, 2012 and she confirmed she received the e-mail. The work required from the information in the e-mail was not completed and this cost me money. When the error was discovered, I resent the e-mail and it arrived but did not show up in my Sent box. Can you discover if the initial e-mail was received? If you can, can you provide documentation for me please? Thank you for your help.

Wendy Doig

Nov 15, 2012 i sent an e-mail to Nancy.Ottawa@investorsgroup.com with two attachments. The e-mail did not arrive and I did not have a copy in my Sent box. I did contact Nancy on Nov 16, 2012 and she confirmed she received the e-mail. The work required from the information in the e-mail was not completed and this cost me money. When the error was discovered, I resent the e-mail and it arrived but did not show up in my Sent box. Can you discover if the initial e-mail was received? If you can, can you provide documentation for me please? Thank you for your help. Wendy Doig

Svi odgovori (1)

more options

Hi Wendy,

Sorry to hear you have that problem. Can you provide more details about the type of email client you are using? You might need to contact your email provider about this.