Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

External apps not opening new tabs

basquemactee
basquemactee
more options

I am currently trying to update my Tomtom Satnav by adding "community" items. In theory when using the "My Tomtom" program, on clicking the "Add Community Content" bar, it should open up a new tab in my browser, whether it be FIrefox or I.E. It is doing neither.

I'm currently using Firefox build 24.0 in a Windows Vista environment. What should I do?

I am currently trying to update my Tomtom Satnav by adding "community" items. In theory when using the "My Tomtom" program, on clicking the "Add Community Content" bar, it should open up a new tab in my browser, whether it be FIrefox or I.E. It is doing neither. I'm currently using Firefox build 24.0 in a Windows Vista environment. What should I do?

Svi odgovori (2)

Meghraj Suthar
Meghraj Suthar
more options

Hello,

if it is show an error then ,give a screenshot...

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

So nothing happens when you try to launch a URL in your default browser; it just sits there?

Do you notice the same issue with links in other external programs (e.g., Adobe Reader, MS Office, email client, etc.)? If so, maybe...

If you use an external password manager, a problem has been noted with some versions where there is either a very long delay in opening an external link or it never opens at all. Threads on that: