Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

When I click "Tools" and then "Options" Firefox freezes instead of opening the Options dialog box. What can I do?

  • 2 odgovora
  • 4 imaju ovaj problem
  • 7 prikaza
  • Posljednji odgovor od Taruno

more options

No more details, this is it: it freezes when trying to open "Options" from the Tools drop-down menu.

No more details, this is it: it freezes when trying to open "Options" from the Tools drop-down menu.

Izabrano rješenje

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems with preferences.
Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (2)

more options

Odabrano rješenje

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems with preferences.
Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

more options

Thanks Cor-el!! It's over! Taruno