Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Why Do I Have Multiple Versions of Adobe Flash Plugins in FireFox

  • 3 odgovora
  • 11 ima ovaj problem
  • 5 prikaza
  • Posljednji odgovor od cor-el

Poochie
Poochie
more options

Hello,

I usually have 2 versions of Adobe Flash plugins installed in Firefox at the same time: the most recent version and the prior version which remains behind after an update. I usually disable the older version but sometimes this also affect the updated version leaving me without Flash capability in FireFox.

This week I updated FireFox's Adobe Flash plugin to 12.0.0.43 but was surprised to discover the 2 prior Flash versions also remained. Now Firefox had 3 versions of Adobe Flash plugins. I discovered the Adobe Flash uninstaller and uninstalled all Flash from my computer. Surprisingly when I reinstalled Flash player in FireFox, again 2 versions were installed: 12 and 11. I attempted to use the uninstaller on FireFox alone but it did not recognize the older Flash plugin, only the updated version 12.

The recent Adobe Flash update, version 12, is a 'Critical Security' update. Therefore, I am a bit anxious to resolve this issue. I hope you can assist me with this issue.

Thank you.

Windows 7 Home Premium (64 bit) FireFox 26bold text

Hello, I usually have 2 versions of Adobe Flash plugins installed in Firefox at the same time: the most recent version and the prior version which remains behind after an update. I usually disable the older version but sometimes this also affect the updated version leaving me without Flash capability in FireFox. This week I updated FireFox's Adobe Flash plugin to 12.0.0.43 but was surprised to discover the 2 prior Flash versions also remained. Now Firefox had 3 versions of Adobe Flash plugins. I discovered the Adobe Flash uninstaller and uninstalled all Flash from my computer. Surprisingly when I reinstalled Flash player in FireFox, again 2 versions were installed: 12 and 11. I attempted to use the uninstaller on FireFox alone but it did not recognize the older Flash plugin, only the updated version 12. The recent Adobe Flash update, version 12, is a 'Critical Security' update. Therefore, I am a bit anxious to resolve this issue. I hope you can assist me with this issue. Thank you. Windows 7 Home Premium (64 bit) FireFox 26'''bold text'''

Izabrano rješenje

You can find the installation path of all plugins on the about:plugins page.

See also "Manually uninstalling a plugin":

you can find the latest Flash player versions here:

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (3)

John99
John99
more options

I might have thought the uninstaller would have found and deleted the old FlashPlayer. Maybe it was a custom install and in an odd location. (I suppose another possibility is that registry entries are wrong).

Try totally uninstalling FlashPlayer using the Windows Control panel, before re-installing. Then check with the FlashPlayer uninstaller before reinstalling again.

Note whilst doing this that Windows Internet Explorer has its own FlashPlayer plugin that is separate. You will need to reinstall both the Fx fox & IE plugins afterwards. Also note that for 32bit Firefox you will need the 32 bit FlashPlayer.

Poochie
Poochie Vlasnik pitanja
more options

Hello john 99,

Thank you for your reply and assistance.

I again uninstalled all instances of Adobe Flash using Revo Uninstaller and the Flash uninstaller. However, this time I rebooted my computer before reinstallation. I installed Flash in FireFox, being sure to close the browser before completion, and this time only the updated version was installed. I repeated the process for Internet Explorer, which also previously had 2 versions, and again was successful.

One thing I noticed is no matter how much I tried, only the 64 bit Flash download page would appear for FireFox and Internet Explorer. I guess because my OS is also 64 bit. However, this time though the downloads read 64 bit the outcome were 32 bit for both browsers.

Again, thank you,

Camiele

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Odabrano rješenje

You can find the installation path of all plugins on the about:plugins page.

See also "Manually uninstalling a plugin":

you can find the latest Flash player versions here:

Izmjenjeno od cor-el