Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Sync doesn't work anymore

  • 1 wotmołwa
  • 4 maja tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot guigs

rus4u
rus4u
more options

Hi there,

I use new Sync version on 2 devices(PC and Laptop) , I use the same version of Firefox on both computers, logged in to both computers with the same account and on both PCs have Bookmarks ticked under Sync tab in Options, stopped working only a few days ago, please help

Hi there, I use new Sync version on 2 devices(PC and Laptop) , I use the same version of Firefox on both computers, logged in to both computers with the same account and on both PCs have Bookmarks ticked under Sync tab in Options, stopped working only a few days ago, please help

Wšě wotmołwy (1)

guigs
guigs
more options

Hi rus4u, I understand that sync stopped working a few days ago on two devices.

  • Were there any error messages that you received?
  • And if you click or tap "Sync now" on either device, do you see any changes in the data that is synced?
  • If you unlink the account from one of the devices(make a backup Back up and restore information in Firefox profiles ) and reattach the account does the syncing continue?

If you need to troubleshoot further: * How do I turn on sync logs:

  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here