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After upgrade install, my incoming email bounces back, though outgoing still going. Help!

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virginiacvr
virginiacvr
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After upgrade install, my incoming email bounces back, though outgoing still going. Help!

After upgrade install, my incoming email bounces back, though outgoing still going. Help!

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Toad-Hall
Toad-Hall
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I presume you mean you are not receiving any emails.

when you click on 'GetMail', what happens? What does it say in the bottom status bar..looking up..connecting ..connected etc ? If you get an error message what does it say...word for word?

Is this a POP or IMAP mail account? What OS do you use?