Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Why does Firefox become unresponsive or crash frequently?

  • 1 wotmołwa
  • 8 ma tutón problem
  • 4 napohlady
  • Poslednja wotmołwa wot cor-el

gudkuk24
gudkuk24
more options

The Firefox becomes "unresponsive" very frequently( at least 4 to 5 times a week). This is very irritating,especially when working on my blog the entire screen freezes and on top of the page against the webpage it says Firefox unresponsive.

Please help Thanks

Preeti G

The Firefox becomes "unresponsive" very frequently( at least 4 to 5 times a week). This is very irritating,especially when working on my blog the entire screen freezes and on top of the page against the webpage it says Firefox unresponsive. Please help Thanks Preeti G

Wšě wotmołwy (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.