Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Firefox crashes

  • 2 wotmołwje
  • 3 maja tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot user293

more options

Crash ID: bp-8f440c7b-fb2b-444e-9833-7afbe2150510 My Firefox keep on crashing ...when i opened youtube.com or other websites What should i do.. help me please

Crash ID: bp-8f440c7b-fb2b-444e-9833-7afbe2150510 My Firefox keep on crashing ...when i opened youtube.com or other websites What should i do.. help me please

Wšě wotmołwy (2)

more options

hello, this appears to be an issue caused by adware/malware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Troubleshoot Firefox issues caused by malware

more options

The file that's causing the crash looks suspicious - try scanning for malware with several antivirus programs. Also see Troubleshoot Firefox issues caused by malware.

If you can, you should upgrade to a newer version of windows, as windows XP is no longer supported by microsoft and has numerous security issues.