Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Firefox on Android sync returns "could not sign in"

  • 1 wotmołwa
  • 22 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot guigs

feb8born
feb8born
more options

I have Firefox for Android beta v39 and Firefox for Android v38 installed on my phone (Lollipop 5.0.2) and no matter which one of these browsers I try, when i login for sync, it gives the message "could not log in".. I have v38 installed on my linux desktop and it works with the same credentials. I tried resetting the password also and that also doesn't help, as the problem still remains the same.. sync on desktop works and it doesn't work on Android. Any suggestions?

I have Firefox for Android beta v39 and Firefox for Android v38 installed on my phone (Lollipop 5.0.2) and no matter which one of these browsers I try, when i login for sync, it gives the message "could not log in".. I have v38 installed on my linux desktop and it works with the same credentials. I tried resetting the password also and that also doesn't help, as the problem still remains the same.. sync on desktop works and it doesn't work on Android. Any suggestions?

Wubrane rozrisanje

I understand that Firefox for Android returns: "could not sign in" I am happy to help. Let's try a new login by removing the account first.

  1. First disconnect the account from the Android Settings under "Accounts"
  2. After tapping remove, open a new window in Firefox
  3. Go to https://accounts.firefox.com
  4. Sign in once more and make sure that in your Account Settings, that Data Usage is set to auto sync.

For troubleshooting, do you have any content blockers or proxies/filters on your device?

Tutu wotmołwu w konteksće čitać 👍 2

Wšě wotmołwy (1)

guigs
guigs
more options

Wubrane rozrisanje

I understand that Firefox for Android returns: "could not sign in" I am happy to help. Let's try a new login by removing the account first.

  1. First disconnect the account from the Android Settings under "Accounts"
  2. After tapping remove, open a new window in Firefox
  3. Go to https://accounts.firefox.com
  4. Sign in once more and make sure that in your Account Settings, that Data Usage is set to auto sync.

For troubleshooting, do you have any content blockers or proxies/filters on your device?