Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Firefox crashes

zakath75
zakath75
more options

Crash ID: bp-e61daa30-5ff8-47ae-bef9-f81f52151002

Mozilla Firefox keeps crashing on startup in Windows 10, even in safe mode. I tried clean-reinstalling Firefox, but still the same problem. This only started happening yesterday 10/1.

Any help would be greatly appreciated.

Thanks

Crash ID: bp-e61daa30-5ff8-47ae-bef9-f81f52151002 Mozilla Firefox keeps crashing on startup in Windows 10, even in safe mode. I tried clean-reinstalling Firefox, but still the same problem. This only started happening yesterday 10/1. Any help would be greatly appreciated. Thanks

Wšě wotmołwy (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry to hear about the crashes, and thank you for the report ID.

The crash "signature" in your report has been linked to the Applian Technologies programs Freecorder and Replay Media Catcher in combination with popular security software (e.g., Norton, which you seem to be running).

If you have one (or both) of those programs and it isn't essential, try uninstalling it and then restarting Windows to ensure that none of its components are left running.

Will Firefox start normally after that?

(If you prefer not to uninstall the program, another user said he used msconfig to prevent FlvSrvc.exe from running at startup and that fixed it. See: https://support.mozilla.org/questions/1086722#answer-789197)