Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Installation problems

  • 3 wotmołwy
  • 5 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot kaa_aziz

kaa_aziz
kaa_aziz
more options

Hi, I write to you to notice a problem in the installation of the last Firefox version. When runing the .exe file to install, the installation process stops after extracting files. So I had to extract the .exe manually and install the setup.exe. Thank You.

Hi, I write to you to notice a problem in the installation of the last Firefox version. When runing the .exe file to install, the installation process stops after extracting files. So I had to extract the .exe manually and install the setup.exe. Thank You.

Wšě wotmołwy (3)

guigs
guigs
more options

Hi kaa_aziz , Thank you for reporting this, can you provide a little more details where you are downloading and how you are 'extracting' the files when you updated?

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Anti-Virus software is causing problems. Try to disable Anti-Virus software temporarily to see if that makes a difference.

kaa_aziz
kaa_aziz Prašer
more options

Hi, I downloaded the full package https://download-installer.cdn.mozilla.net/pub/firefox/releases/42.0/win32/fr/Firefox%20Setup%2042.0.exe . after that I had to extract the .exe file to a folder under the name of 'Firefox Setup 42.0", and I installed the setup.exe contained in this folder.