Preferences are not available in the drop down menu when thunderbird has blocked remote content. How do I fix this?
See image, I do not have anything I can choose in the menu on whether or not I want to show the remote content. If I hover the mouse on the edges of the drop down menu, I do not have any options on expanding its' size either.
https://support.cdn.mozilla.net/media/uploads/images/2015-11-09-10-25-15-9edaac.png
Here is the troubleshooting info in case it helps..
Application Basics
Name: Thunderbird Version: 38.3.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20151014155852 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: <REMOVED>
account2: <REMOVED>
Extensions Lightning, 4.0.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com Provider for Google Calendar, 1.9, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.3.0 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: 743d42a2-62c2-4bfd-abeb-42cfe664a9b network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1447039542 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Graphics
Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile Vendor ID: Intel Open Source Technology Center Device ID: Mesa DRI Intel(R) Ivybridge Mobile Driver Version: 3.0 Mesa 11.0.2 WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.8 4.10.8
NSS 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS Util 3.19.2 3.19.2
NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC
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Wot YeeP
Have you tested to see if this is being caused by any addon? Test: Start in Thunderbird Safe mode. Help > restart with addons disabled.