Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Mozilla Firefox crashes constantly; Please help me to fix it!

  • 1 wotmołwa
  • 1 ma tutón problem
  • 2 napohladaj
  • Poslednja wotmołwa wot philipp

cristirusu
cristirusu
more options

Since a few days ago Mozilla Firefox crashes constantly... I have tried everything is written in support page (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help) - nothing works! Please help me! The last 2 crash report ID are: bp-b552c752-b5e3-42c0-b48a-f01182160312 ID de plantage : bp-c751ae54-ed48-49af-afe3-a70352160312 Thanks a lot!

Since a few days ago Mozilla Firefox crashes constantly... I have tried everything is written in support page (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help) - nothing works! Please help me! The last 2 crash report ID are: bp-b552c752-b5e3-42c0-b48a-f01182160312 ID de plantage : bp-c751ae54-ed48-49af-afe3-a70352160312 Thanks a lot!

Wšě wotmołwy (1)

philipp
philipp
  • Moderator
more options

hi cristianpetru, thanks for providing some crash ids. unfortunately those crashes appear to be caused by trusteer rapport which is running on your device and hooking into firefox - please check that you are fully updated there or temporarily disable/uninstall that software for the moment.

please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes