Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Firefox hangs every time I click on Options on the menu site.

  • 4 wotmołwy
  • 2 matej tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot ola.ledning

more options

Windows 7 x64, Dell Latitude E6410, 8 Gb RAM. Uninstalled FF, removed all old maps and files, also in registry, ran CCleaner, restarted Computer, downloaded new FF and installed it, same problem; every time I open options on the menu site FF hangs or "locks up", and must be forced to shut down.

Windows 7 x64, Dell Latitude E6410, 8 Gb RAM. Uninstalled FF, removed all old maps and files, also in registry, ran CCleaner, restarted Computer, downloaded new FF and installed it, same problem; every time I open options on the menu site FF hangs or "locks up", and must be forced to shut down.

Wšě wotmołwy (4)

more options

"... every time I open options on the menu site ..."

What do you mean by "menu site"?

more options

the-edmeister said

"... every time I open options on the menu site ..." What do you mean by "menu site"?

Maybe "site" is wrong? I mean the side/site that opens when I click the little ikon with three lines on it which says "open menu" when I have the cursor over it, on the far right side of the screen, and then when I click on the options ikon FF hangs/locks up.

Edit: Oops, perhaps I've been unclear; it's when I open options in FF that FF hangs/locks up.

Wot ola.ledning změnjeny

more options

Try to start Firefox in Safe Mode to see if that works.

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

more options

cor-el: Thank you for your suggestions, but they don't help. FF hangs in safemode as in normalmode. The files user.js and pref-##.js dosen't exist on my computer. Any old values should not exist on it either, as I not only uninstalled FF, but also deleted all maps and files that have anything to do with Mozilla, and deleted everything Mozilla in the registry before I reinstalled FF with a new download. I have also checked my computer for viruses and malware with several programs.