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iasked for a new password twice,never received e-mail response, multiple other problems, help!

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changed my browser to firefox, multiple problems, freezes up, says unresponsive, shockwave is busy, most of the time won't load from desktop. a real mess.

changed my browser to firefox, multiple problems, freezes up, says unresponsive, shockwave is busy, most of the time won't load from desktop. a real mess.

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You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also:


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window