Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired.

  • 2 wotmołwje
  • 2 matej tutón problem
  • 155 napohladow
  • Poslednja wotmołwa wot RonPx

more options

While checking email for one account, I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired.

I can Refresh FoxFire and the problem goes away for that session, but the next time I go to that sight to get my email, I get the same error message and have to Refresh FoxFire again. Refreshing is not a big deal, but it screws up all my settings, and I have to go back and reset all the options. This problem used to happen about weekly, but now it is almost daily.

While checking email for one account, I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired. I can Refresh FoxFire and the problem goes away for that session, but the next time I go to that sight to get my email, I get the same error message and have to Refresh FoxFire again. Refreshing is not a big deal, but it screws up all my settings, and I have to go back and reset all the options. This problem used to happen about weekly, but now it is almost daily.

Wubrane rozrisanje

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.
Tutu wotmołwu w konteksće čitać 👍 2

Wšě wotmołwy (2)

more options

Wubrane rozrisanje

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.
more options

Deleting the cookies for the mail server solved the problem. Thank you for the help.