Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Download fails on current 8.9MB update to ver 48.0.1?

  • 14 wotmołwy
  • 1 ma tutón problem
  • 8 napohladow
  • Poslednja wotmołwa wot John99

more options

there seems to be a current update pending (8.9MB) for my install of 48.0.1, however it fsimply does not download.

I am on XP PPOS w/ all current updates; plz note that XP PPOS is supported by Microsoft until 2019...

there seems to be a current update pending (8.9MB) for my install of 48.0.1, however it fsimply does not download. I am on XP PPOS w/ all current updates; plz note that XP PPOS is supported by Microsoft until 2019...

Wšě wotmołwy (14)

more options

Are you getting the message from Firefox, or a pop-up?

If you have trouble updating, Download Firefox For All languages And Systems {web link}

more options

In Firefox, I hit "help", then "about Firefox", and it shows version 48.0.1, and "downloading update - 0 bytes of 8.9MB update", but it never progresses or completes. Once, I later saw a pop-up that indicated that it failed....

more options

Updated: about 15 minutes after "launch", I do get a pop-up (apparently from Firefix) that says "Update Failed" and "No data was received, please try again". TaskMgr shows no "spawned" processes, and no network activity during that interval.

The question is why? and how do I/we "fix it"?

And yes, I've read the FAQs, "helpfuls", etc.

And yes, I tried disabling all AV, etc. No help.

more options

Did you try the link I posted for the full program?

more options

Yes, I tried that. Got a "secure connection failed".

more options

What error messages are you getting and what security related software do you use ? See also

With XP you will probably need to update fully from within Firefox, or use a full installer

more options

FredMcD said

Did you try the link I posted for the full program?

Fred in case you forgot. https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp-vista

more options

I use AVG Smart Security. As noted, I disabled it, with no change.

Error messages as previously stated.

When I try to download a full copy,of Firefox, the tab shows "connecting", the I get a new tab/page that says "Secure Connection Failed".

FWIW, I went to the NVIDIA site, and executed a download with no difficulties.

I know - appls and pineapples, but... go figger.

more options

Do you even need the Firefox 48.0.2 update?

https://www.mozilla.org/en-US/firefox/48.0.2/releasenotes/ It was made to fix one specific issue. Mitigate a startup crash issue caused by Websense (Windows only) (Bug 1291738)

If Firefox 48.0.1 wasn't crashing for you, you don't need that update.

Plus, I read somewhere that the 'fix' for Websense didn't work and that 48.0.3 was mentioned to provide another 'fix'. And the use of a "hotfix" XPI was also mentioned.

more options

I'm having two current issues:

1) I can't download the current "fix"; whether I need it or not is immaterial.

2) I also can't download Firefox ANYTHING from Mozilla.org...

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

as stated, running WinXP SP3+ PPOS (still supported)

as suggested, booted to safe mode, ran firefox, selected help/about, and... it worked as it should (eg. downloaded the updates, etc).

Next???

more options

Also, rebooted as normal, and it fails with the "secure connection" screen.

more options

Not sure I can really offer any helpful suggestions at present.

Have you been having problems with other secure sites ? Have you been needing to set exceptions to use secure sites ? What security related software do you use ? You said you can not download anything from Mozilla. What about this support site ? Try for instance to save one of the Avatars from the forum thread . That will necessitate a small download, does that work ?