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How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book

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CCPANTHONY
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I have an important contact whose emails have started going into spam. How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book?

I have an important contact whose emails have started going into spam. How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book?

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Zenos
Zenos
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"Spam" or "Junk"?

Thunderbird marks suspect mail as Junk. If it's being labelled Spam, or is being put into a folder named Spam then you need to look elsewhere. Most likely your email provider, ISP or your own security software.