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I am not able to access my emails on comcast.net why? can you help me?

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for the first time today I am getting error message 505 when trying to access my emails. My user name has been owner and I am using the same password today as always but I am now trying to register with the User name lowelljones in order to access my emails

for the first time today I am getting error message 505 when trying to access my emails. My user name has been owner and I am using the same password today as always but I am now trying to register with the User name lowelljones in order to access my emails

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No problem here with accessing comcast.net email services.


Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.