Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

I want to change my Firefox' account password, but I get "wrong password" on the current one!

  • 2 wotmołwje
  • 1 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot MSpina

MSpina
MSpina
more options

Time to change the password of my Firefox account, but it looks like the current one is wrong! How can it be? Actually, if I try to sync from another device the password is refused, but I never changed it so far.

Thanks.

Marco

Time to change the password of my Firefox account, but it looks like the current one is wrong! How can it be? Actually, if I try to sync from another device the password is refused, but I never changed it so far. Thanks. Marco

Wšě wotmołwy (2)

Shadow110
Shadow110
more options

HI, please ignore everything in this Support article except for the very bottom : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Please make a account at Bugzilla as it says, please explain in detail your issue then complete the last part so that a Supervisor will contact you.

Firefox Support does not have access or info about your Sync Account so please follow the above instructions.

Please let us know if this solved your issue or if need further assistance.

MSpina
MSpina Prašer
more options

Thanks. Did what you suggested, bug opened, waiting for it to be solved.