Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

2FA recovery codes not working.

  • 1 wotmołwa
  • 1 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot cor-el

positivepl
positivepl
more options

I have 10 recovery codes generated when enabling 2FA, but unfortunately entering each one does not bring the expected effect. I also have a 58-character code, but I do not know what it is for. I have checked on other devices and do not have a device from which I can disable Two-step authentication. I understand this operation is non-reversible and I will lose access to any Sync data that is not already on a device.

I have 10 recovery codes generated when enabling 2FA, but unfortunately entering each one does not bring the expected effect. I also have a 58-character code, but I do not know what it is for. I have checked on other devices and do not have a device from which I can disable Two-step authentication. I understand this operation is non-reversible and I will lose access to any Sync data that is not already on a device.

Wšě wotmołwy (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you ever reset the password for that Firefox account?

You need a fresh login to the accounts.firefox.com website to be able to disable 2FA or generate new recovery codes via the settings page.