Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Mozilla Support doesn't save my Firefox Account email and password on the 'Logins & Passwords' page.

  • 5 wotmołwy
  • 1 ma tutón problem
  • 2 napohladaj
  • Poslednja wotmołwa wot cor-el

more options

Mozilla Support doesn't save my Firefox Account (Mozilla Support) email and password on the 'Logins & Passwords' page. I don't like that. I know that the Firefox Account isn't the same thing as the 'Sign in to Firefox' account in the browser, which is good because I don't want to 'Sign in to Firefox'. But it bothers me that the browser is saving my Firefox Account (Mozilla Support) password and email somewhere that isn't the 'Logins & Passwords' page. Please fix/change this behavior.

Mozilla Support doesn't save my Firefox Account (Mozilla Support) email and password on the 'Logins & Passwords' page. I don't like that. I know that the Firefox Account isn't the same thing as the 'Sign in to Firefox' account in the browser, which is good because I don't want to 'Sign in to Firefox'. But it bothers me that the browser is saving my Firefox Account (Mozilla Support) password and email somewhere that isn't the 'Logins & Passwords' page. Please fix/change this behavior.

Wot gaveitatry změnjeny

Wubrane rozrisanje

The Mozilla Support website now works with your Firefox Account, rather than it's own login page. Therefore, the website that displays for the login page is actually accounts.firefox.com. Your login and password should be listed in the Logins & Passwords page under that website, not support.mozilla.org.

Hope this helps.

Tutu wotmołwu w konteksće čitać 👍 0

Wšě wotmołwy (5)

more options

Wubrane rozrisanje

The Mozilla Support website now works with your Firefox Account, rather than it's own login page. Therefore, the website that displays for the login page is actually accounts.firefox.com. Your login and password should be listed in the Logins & Passwords page under that website, not support.mozilla.org.

Hope this helps.

more options

Thank you. I did scroll through all of the entries, but I didn't pay enough attention because I skipped over that one. I thought that it didn't save because I was never prompted whether I wanted to save it or not.

more options

The "Logins and Password" check box is greyed out, so I can't save any logins and passwords for any site. The "Restore previous session" box is also greyed out, not allowing me to place a check mark there, as well.

more options

rjohn60 said

The "Logins and Password" check box is greyed out, so I can't save any logins and passwords for any site. The "Restore previous session" box is also greyed out, not allowing me to place a check mark there, as well.

Sorry, I can't help you. I don't really understand your question and my issue has already been resolved. You should create your own question thread instead of bumping one that isn't relevant to yours. The only advice I have to give is... 1.) If you are on the Logins and Passwords page and want to see all of your usernames and passwords, be sure to empty out the 'Search Logins' box. and 2.) If you are trying to store the username and password for a website, just refresh the website or log out and then back in. And it should prompt you to save it again.

Please don't respond to this asking for more help and information or to tell me that I didn't solve your problem. Like I said, you need to create your own question thread because your question is not related to mine. Good luck.

more options

Hi rjohn60

Maybe you run Firefox in Private Browsing mode.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"